Standard Terms & Conditions.
Brush Party is all about fun, but to make our events enjoyable for everyone and ensure that we can continue to offer you a fantastic service, we do have a few Terms and Conditions.
Our venue based events are recommended for anyone over the age of 16. However, please contact us if you are booking for anyone under the age of 18 as each venue has licensing conditions that can restrict the attendance of minors. Our online events are available for all ages.
Food and drink at our venues
Your ticket price does not include food or drinks, but they can usually be purchased from the venue during the evening. Please check availability with the venue on or before arrival. Bringing your own food and drink to the event is strictly prohibited.
Right to refuse entry
Brush Party holds the right to refuse entry to an event, or ask a person to leave an event, if that person is behaving in an inappropriate or socially unacceptable manner.
A Brush Party is not a traditional painting class – Music is played throughout the event.
Please be aware that even if the number of painters on the day is less than expected, the full amount will still be charged.
Participant Waiver Form
Please also read our Participant Waiver Form before booking venue-based events.
Cancellation & Refund Policy.
STANDARD CANCELLATION & REFUND POLICY
Private Events and Parties:
We understand that unforeseen circumstances arise, and we will endeavour to work with you to reschedule a party and find an alternative date. If rescheduling is not an option a 50% charge will still be payable.
In-Venue Ticketed Events:
Tickets are strictly non-refundable within 7 days of the event (unless an event is cancelled by Brush Party or the venue). However, you can sell your ticket on to someone else. If Brush Party need to cancel an event due to changes in guidelines, lockdowns, contamination of venues or staff sickness, all tickets will be entitled to a full refund or transfer.
• 7 days notice or more before the event – Tickets may be refunded or transferred to another live or online event at no cost.
• Less than 7 days and up to 3 days notice before the event – Tickets are strictly non-refundable, but may be transferred to another live or online event. You may also sell-on or give your ticket to another person to attend in your place. In this instance, Brush Party must be notified, and the new attendee details must be given for Track and Trace.
• Less than 72 hours (3 days) notice before the event – Strictly no refunds or transfers. However, you may sell on or give your ticket to another person to attend in your place. In this instance, Brush Party must be notified, and the new attendee details must be given for Track and Trace.
Brush Party reserves the right to apply a £10 administration fee for any ticket transfers.
COVID-19 CANCELLATION & REFUND POLICY
If Brush Party need to cancel an event due to changes in guidelines, lockdowns, contamination of venues or staff sickness, all tickets will be entitled to a full refund or transfered to another live or online event, at no cost.
If you have been advised to self isolate, displaying symptoms of COVID-19, or have knowingly come into contact with those who are displaying symptoms of COVID-19, we will refund or transfer your ticket to another live or online event, if you inform us no less than 72 hours before the start of the Brush Party.
Where you cannot attend the event and are unable to give the required notice of 72 hours, no refunds or transfers are given. However, you may sell-on or give your ticket to another person to attend in your place. In this instance, Brush Party must be notified and the new attendee details must be given for Track and Trace. We do not charge for changing the name on a ticket.
See our Brush Party Covid-19 Commitment