Brush Party Covid-19 Commitment.
We, like the rest of the world, understand the desire to get back to ‘normal’ as soon as possible but this is not something we have rushed in to. We want you to know that we are closely following government advice and will be working within their guidelines whilst making the exciting step back to ‘live’ events.
We have put an enormous amount of time in to liaising with our venues and training our team members to create new procedures that will ensure that every Brush Party event is COVID-19 compliant.
We are working with the following measures in place to keep our customers and staff safe and well. This is a working document and will be continuously updated.
Each of our venues is different and not all have re-opened or are ready to have us back yet. The venues we are returning to have completed their own risk assessment which we have had access to, and they are all operating under national and local authority guidance. We hope to grow the list of venues as time goes on.
Each of our venues has their own COVID-Secure measures in place, which can be accessed via their websites. Contact information for venues can be found on the relevant event page.
To comply with COVID-19 guidelines, we have reduced the number of guests we can accommodate at each venue and you may find our layout slightly different as we will be working with the venue to ensure socially distanced seating where necessary. In order to help us with seat planning, we ask that all ‘Bubbles’ or Group bookings which do not require social distancing at a table be booked by one person under one booking. All contact details of all individuals will still need to be supplied for Track and Trace.
Although we have always encouraged our guests to walk around and socialise, we ask that during this period, you remain seated throughout the event. We will have a dedicated station where we will dispense paint and other materials from if and when you require them.
To maintain as much fresh air as possible, we will endeavour to make sure that all non-fire doors are open wherever possible. This will also help with guests not touching door handles etc.
For the safety and wellbeing of all attendees and staff, on arriving at the venue please WASH YOUR HANDS thoroughly BEFORE checking in with Brush Party. We will also be providing hand sanitiser which we ask you to use throughout the event.
Brush Party commits to the following measure to keep us all COVID-19 compliant, and our team will be:
- Ensuring 1.5m plus social distance is maintained wherever possible
- Wearing face masks or visors
- Using disposable equipment (including aprons)
- Rigorously cleaning brushes after an event
- Disinfecting Easels with spray before and after an event
- Using disposable cups and paper towels
Our fabulous Brush Party playlist will still be in action – but at a lower level so that normal speaking volume can be maintained.
We would ask all of our painters to attract the attention of staff by raising their hand rather than calling out or coming to the front.
Please keep personal belongings to a minimum as they will need to be kept with you throughout the event, rather than being left in a communal area.
Brush Party will ensure that all staff members are fully trained and conversant in our new COVID-19 procedures.
As per current guidelines, our team will be notified that they MUST report any symptoms of COVID-19 or if they have been in contact with anyone with symptoms. Anyone that we consider to be displaying symptoms or who has come into contact with anyone who is displaying symptoms, will be unable to work. If we see anyone at our events that shows any symptom of COVID-19, we will ask them to leave with their guests. Please do not take offence at this, we are acting in your best possible interests.
Brush Party will take part in the Track and Trace scheme. If, after the event we become aware of anything that would indicate any of our guests have been exposed to any higher risk, we will contact the venue and all attendees to let them know.
Ticket holders MUST NOT attend if they display any COVID-19 symptoms or they risk transmitting COVID-19 to others.
IMPORTANT: Please also read our Participant Waiver Form before booking venue-based events.
COVID-19 CANCELLATION POLICY:
If Brush Party need to cancel an event due to changes in guidelines, lockdowns, contamination of venues or staff sickness, all tickets will be entitled to a full refund or transfer.
If you have been advised to self isolate, displaying symptoms of COVID-19, or have knowingly come into contact with those who are displaying symptoms of COVID-19, we will refund or transfer your ticket to another live or online event, if you inform us no less than 72 hours before the start of the Brush Party.
Where you cannot attend the event and are unable to give the required notice of 72 hours, no refunds are given. However, you may sell on or give your ticket to another person to attend in your place. In this instance, Brush Party must be notified and the new attendee details must be given for Track and Trace. We do not charge for changing the name on a ticket.